Clarissa Brown

At OMNI HOTELS MANAGEMENT CORPORATION, I support business systems and operational activities across 49 hotel properties. My current role combines hands-on coordination with project management and team supervision.

I supervise two team members and prioritize a high-volume ticket workflow, monitoring workloads and deadlines to support accurate, on-time completion. I also share project updates, clarify action items, and coordinate solutions with stakeholders.

I manage RFP and business travel activities across Cvent, HRS, Vindow, and Sabre RFP. I conduct system audits and coordinate corrections to rate integrity and hotel content across distribution systems.

Earlier at OMNI HOTELS MANAGEMENT CORPORATION, I supported RFP, account, and rate-loading processes as a Senior Business Travel Applications Coordinator. I also developed procedures and checklists, cross-trained colleagues, and assisted with system and property profile training.