Claret Ebere
@claretebere
I build repeatable project systems and deliver cross-functional programs on schedule.
NigeriaWhat I'm looking for
At Brickhills Consulting, I've progressed from Business Developer to Project and Operations Manager in 14 months, taking full ownership of project and operations delivery across consulting and corporate training engagements.
I've led leadership and management training programs for NNPC HSE and NUPENG supply chain teams, coordinating facilitators, designers, case-study creators, timelines, delivery strategy, and feedback loops. I’ve also delivered 10+ projects on schedule, improved stakeholder satisfaction and retention by 15%, and reduced churn by 10% through stronger monitoring and reporting.
I turn unstructured workflows into repeatable systems, including SOPs, an employee handbook, an organogram, reporting cadences, and standardized meeting practices. I also directed digital marketing and social media execution that contributed to a 40% increase in online engagement and lead generation.
Experience
Work history, roles, and key accomplishments
Project and Operations Manager
Brickhills Consulting Ltd.
Mar 2026 - Present (7 months)
Led delivery of a leadership development program for the NNPC HSE department and a management training program for NUPENG supply chain. Directed digital marketing and social media teams, contributing to a 40% increase in online engagement and lead generation.
Junior Project Manager
Brickhills Consulting Ltd.
Jul 2025 - Feb 2026 (7 months)
Partnered with Senior Project Manager to plan and deliver 10+ projects on schedule using Asana and Trello. Streamlined project processes, driving a 15% improvement in stakeholder satisfaction and retention.
Business Developer
Brickhills Consulting Ltd.
Jan 2025 - Jul 2025 (6 months)
Identified and pursued new client opportunities through market research and lead generation. Tracked leads and sales activity in Salesforce and HubSpot, and built proposals and reports in PowerPoint and Word.
Relationship Officer
Clan Africa LLC
Oct 2023 - Jun 2024 (8 months)
Built and managed 100+ long-term client relationships, sustaining a satisfaction rate above 90%. Acted as primary liaison between clients and financial service partners, ensuring smooth onboarding and support.
Education
Degrees, certifications, and relevant coursework
PRINCE2
PRINCE2 Foundation, Project Management
PRINCE2 Foundation certification in progress.
University of Ilorin
Bachelor of Arts, History and Religion
Bachelor of Arts in History and Religion from the University of Ilorin, Kwara, Nigeria.
Google Project Management Professional Certificate, Project Management
Google Project Management Professional Certificate.
SCRUMstudy
Scrum Fundamentals Certified (SFC), Scrum
Scrum Fundamentals Certified (SFC) from SCRUMstudy.
Coursera
Business Analysis and Process Management, Business Analysis
Business Analysis and Process Management course on Coursera.
Macquarie University
Excel Skills for Business, Excel
Excel Skills for Business course offered by Macquarie University on Coursera.
Educate 360
Lean Six Sigma White Belt, Lean Six Sigma
Lean Six Sigma White Belt certification from Educate 360.
University of Michigan
Successful Negotiation: Essential Strategies and Skills, Negotiation
Successful Negotiation: Essential Strategies and Skills course from the University of Michigan.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Social media
Skills
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