I seek a role that fosters innovation, collaboration, and continuous improvement in operations or customer service.
Clare Apps
@clareapps
Dynamic procurement professional with expertise in business operations.
What I'm looking for
I am a dynamic business operations and procurement professional with over 15 years of cross-industry expertise in wine, spirits, specialty food, wholesale, and e-commerce. My passion lies in transforming broken systems into streamlined processes, leveraging data to create scalable procurement operations while maximizing supplier value. I thrive on connecting finance, logistics, inventory, and merchandising into one cohesive machine, ensuring efficiency and clarity in every operation.
Throughout my career, I have successfully created scalable procurement processes, optimized SKUs, and developed best practices for supplier onboarding. My experience includes managing multi-million dollar purchasing budgets and implementing cross-functional workflows that enhance visibility and reduce costs. I am fluent in ERP systems and have a knack for uncovering cost savings and eliminating waste, making me a valuable asset to any organization looking to improve their operational efficiency.
Experience
Work history, roles, and key accomplishments
BevAlc, Wine & Procurement Consultant
Apps Concepts, LLC
Mar 2021 - Present (4 years 5 months)
Setup and/or fix and streamline procurement, vendor onboarding, SKU optimization, inventory control, and NetSuite/ERP integration for new or scaling wine/DTC or Wholesale businesses. Wine & Specialty Food Retail Sets Fractional Procurement or Inventory Ops (Remote) Strategic Big Picture solutions driven.
Procurement & Merchandising Lead
Last Bottle, Inc.
Nov 2024 - May 2025 (6 months)
Created SKU optimization for 33,500+ SKUs by restructuring wine categories, contributing to clean data for detailed analytics and consumer marketing segments. Created scalable procurement processes for domestic e-commerce, wholesale and house brands, ensuring compliance and readiness for 2X growth. Created new supplier onboarding procedures/best practices for international and domestic partners re
Data Management & Process Specialist
Last Bottle, Inc.
Jun 2023 - Nov 2024 (1 year 5 months)
Implemented cross-functional procurement workflows across brands and departments. Streamlined procurement and buying categories for internal reporting and performance analysis.
Procurement Director
Underground Cellar
Feb 2022 - Apr 2023 (1 year 2 months)
Enhanced visibility for the merchandising team, leading to improved ready-to-ship numbers and reduced out-of-stock instances. Streamlined logistics and purchase order management, optimizing efficiency and cutting tail-end spending costs. Managed Purchasing Budget 1.5 to 2 million monthly.
Wine Recommendations Specialist
Wine.com
Nov 2021 - Jan 2023 (1 year 2 months)
Provided holiday & seasonal wine recommendations via chat using Zendesk (SaaS). Utilized Microsoft Teams for communication and collaboration.
Domestic & Import Wine Buyer/Business Analyst
Chambers & Chambers Wine Merchants
Jul 2016 - Jun 2020 (3 years 11 months)
Managed Hawaii Division operations, including marketing, forecasting demand and supply, and brand management. Built import containers and stateside shipments, and handled direct imports, invoicing, and category management.
Domestic & Euro Head Wine Buyer
The Jug Shop
Jun 2014 - Jul 2016 (2 years 1 month)
Led all operations, sales, marketing, and purchasing for European/Domestic Wine, creating a yearly retail promotion calendar and implementing 3-way matching processes for accounts payable. Developed a Rebate & QD tracking system, uncovering over $150K in lost credits, while negotiating long-term contracts with suppliers and vendors for best pricing.
Beverage & Specialty Director
Palace Market
Oct 2010 - Jun 2014 (3 years 8 months)
Transformed Wine, Liquor, Cheese, and Specialty departments into a destination feature, significantly increasing sales and reducing shrink levels. Managed all food services, including Deli, Seafood, and Beer departments, implementing ordering systems to track costs and variable profit margins.
Independent Wine Columnist
Independent Wine Columnist
Aug 2012 - May 2014 (1 year 9 months)
Wrote freelance wine reviews for a local paper. Focused on providing insightful and engaging content for readers.
Marketing Agent
Revel Wines & GSWC
Aug 2009 - Oct 2010 (1 year 2 months)
Established 20 new high profile and key accounts during OND, breaking into multi-state placement with Whole Foods. Started the first Wine Keg Program in the East Bay.
Sales Rep, East Bay
Diamond Wine Merchants
Oct 2009 - Feb 2010 (4 months)
Served as an independent sales representative for the East Bay region. Focused on building client relationships and driving sales.
General Manager/Buyer
Bella Vino, LLC
Jun 2007 - Aug 2009 (2 years 2 months)
Responsible for all decision making, purchasing, operations, sales, marketing, community events/outreach, musician bookings, special events, advertising, fundraisers, in store tastings, wine education and wine club. Focused on networking and marketing to increase pre-sales and cash flow.
Project Management/Account Coordinator
American Cancer Society
Jun 2006 - Jul 2007 (1 year 1 month)
Managed projects for 4 statewide fundraising campaigns across 9 regions in California. Handled sourcing & contract negotiations with multiple vendors for various fundraising initiatives, including e-revenue for MSABC and Gala Events.
Independent Contractor
Cameron Hughes Wine
Jan 2006 - Jan 2007 (1 year)
Serviced Costco's for wine sales promotions on a commission basis. Focused on driving sales and promoting wine products within the retail environment.
Account Coordinator/Junior Underwriter
FM Global/Cargo Division
Feb 2004 - May 2005 (1 year 3 months)
Served as an Account Coordinator/Junior Underwriter in the Cargo and Maritime Insurance division. Responsible for BOL issuance for carrier liners and assisting with junior underwriting and accounting tasks.
Division Accountant/Temp Position
Accountemps
Aug 2003 - Jan 2004 (5 months)
Worked as a Division Accountant in a temporary capacity. Gained experience in accounting practices and financial record keeping.
Head Service Controller/BSA
Merrill Lynch
Jan 2000 - Jan 2003 (3 years)
Served as Head Service Controller/BSA, ensuring compliance excellence and managing document control. Handled business systems administration for securities and compliance, including options, IRAs, and trades.
Cheese Buyer/Caterer
AG Ferrari Foods
Jan 1998 - Jan 2000 (2 years)
Purchased Italian specialty cheeses and applied current sales trends while cross selling and pairing with wines and various gourmet food items. Cooked, prepared, sold and organized On and Off-Site events, eventually working in all stores as a floater, cross trained in every aspect of all positions.
Sr Research Analyst
Wells Fargo
Apr 1994 - Sep 1997 (3 years 5 months)
Started as a teller and advanced through telephone banking to GL research at DPSS, excelling in bank reconciliation. Promoted to Senior Researcher responsible for POD and ATM GL, eventually training what is now referred to as ATM & Fraud.
Education
Degrees, certifications, and relevant coursework
Diablo Valley College
Associate of Arts - AA, AA with GE
Obtained an Associate of Arts degree with a focus on General Education from Diablo Valley College. This provided a broad foundation in various academic disciplines.
California Culinary Academy
AOS, Le Cordon Bleu, Wine, Wine
Earned an Associate of Occupational Studies degree with a focus on wine from the California Culinary Academy. The curriculum covered various aspects of culinary arts and specialized wine knowledge.
Wine & Spirit Education Trust
Diploma Candidate, Wine, Wine
Pursued a Diploma in Wine from the Wine & Spirit Education Trust, indicating advanced studies in the field. This program involved rigorous examination of wine production, business, and tasting.
Wine & Spirit Education Trust
WSET III Advanced, Wine & Spirit Education
Completed the WSET Level 3 Advanced certification, demonstrating a comprehensive understanding of wines and spirits. This involved in-depth study of viticulture, winemaking, and global wine regions.
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