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Clara Lopez

@claralopez

Operations Analyst at Banco Popular De Puerto Rico, streamlining manual debit card request processes and preparing digital audit confirmations.

United States
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At Banco Popular De Puerto Rico, I streamline manual processes for Fed Ex debit card individual customer requests and prepare digital audit confirmations as an Operations Analyst.

Previously, as a Treasury Management Specialist, I supported commercial banking centers with sales and services, verified sales billings and addenda, and managed exceptions. I received recognition for collaboration with SBA PPP Loan Assistance and for cash management agreement quality.

Earlier at Banco Popular De Puerto Rico, I supported cash management customer service, sales, and implementation. My cross-selling efforts and collaboration contributed to surpassing commercial sales goal quotas in 2013 and 2014.

Experience

Work history, roles, and key accomplishments

BR
Current

Operations Analyst

Banco Popular De Puerto Rico

Jan 2026 - Present (9 months)

Optimized operational efficiency by streamlining manual processes for Fed Ex debit card requests. Set up administrator access for commercial credit card customers and processed prepaid corporate debit gift card requests.

BR

Treasury Management Specialist

Banco Popular De Puerto Rico

May 2015 - Jan 2026 (10 years 8 months)

Supported commercial banking centers with Middle Market sales and services, and referred claims. Recognized for collaboration with SBA PPP Loan Assistance and achieved high performance in sales and data quality.

BR

Cash Management Officer (Specialist)

Banco Popular De Puerto Rico

Jan 2011 - Jan 2015 (4 years)

Managed cash management customer service, sales, and implementation to meet deposit and fee income goals. Contributed to surpassing commercial sales goal quotas for 2013 and 2014.

BR

Cash Management Sales Officer

Banco Popular De Puerto Rico

Jan 2010 - Jan 2011 (1 year)

Sold cash management services to Middle Market customers to increase fee income. Prepared sales reports and audit confirmations, and provided detailed information about commercial services.

Education

Degrees, certifications, and relevant coursework

Inter American University of Puerto Rico - San Germán logoIG

Inter American University of Puerto Rico - San Germán

MBA, Marketing

Pursued an MBA in Marketing at Inter American University of Puerto Rico - San Germán.

Inter American University of Puerto Rico - San Germán logoIG

Inter American University of Puerto Rico - San Germán

Bachelor of Arts, Business and Marketing

Earned a Bachelor of Arts in Business and Marketing from Inter American University of Puerto Rico - San Germán.

Tech stack

Software and tools used professionally

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