Seeking fully remote roles in Operations, Business Support, Data, AI, or Virtual Assistance. I enjoy improving processes, organizing workflows, and solving problems. Open to full-time, contract, or freelance opportunities with global teams.
Looking for a job
Clara Alexandria
@claraalexandria
E-commerce operations professional at Decathlon Indonesia who kept demand forecasts within a +0.02% MAPE threshold and cut transport costs by 17%.
IndonesiaWhat I'm looking for
At Decathlon Indonesia, I held demand forecasting accuracy within a +0.02% MAPE threshold as Ecommerce Inventory Manager, helping reduce overstock and stockout risk across digital platforms. I also maintained inventory accuracy through routine cycle counts and coordinated with suppliers and vendors to prevent fulfillment bottlenecks.
As Ecommerce Transport Manager, I cut operational costs by 17% through transport optimization and routing strategies. I partnered with the Global team to roll out volumetric delivery fee calculations, closing transport fee gaps to 0%, and led cross-functional teams to achieve a 98% on-time delivery rate.
Earlier at Decathlon Indonesia, I supported customer retention as a Decafast Ranger/Agent using Yellow.ai and analyzed historical sales data to set regional targets and quota forecasts. As Omnichannel Sports Leader, I drove a 19% increase in online sales revenue and a 7% lift in in-store revenue through localized commercial strategies.
Experience
Work history, roles, and key accomplishments
DI
Ecommerce Inventory Manager
Decathlon Indonesia
Oct 2025 - Sep 2026 (11 months)
Managed demand forecasting accuracy within a +0.02% MAPE threshold, reducing overstock and stockout risks. Coordinated with suppliers and vendors to streamline delivery timelines and prevent fulfillment bottlenecks.
Ecommerce Transport Manager
Decathlon Indonesia
Jul 2023 - Oct 2025 (2 years 3 months)
Cut operational costs by 17% through data-driven transport optimization and routing strategies. Led cross-functional teams to maintain strict SLA timelines, achieving a 98% on-time delivery rate.
Decafast Ranger/Agent
Decathlon Indonesia
Jan 2023 - Jun 2023 (5 months)
Improved customer retention by up to 15% through proactive communication and fast-resolution support using Yellow.ai. Set regional sales targets and annual quota forecasts by analyzing historical sales data.
Omnichannel Sports Leader
Decathlon Indonesia
Feb 2022 - Dec 2022 (10 months)
Drove a 19% increase in online sales revenue and a 7% lift in in-store revenue through localized commercial strategies. Built strategic partnerships with local community stakeholders and store teams for targeted marketing campaigns.
Education
Degrees, certifications, and relevant coursework
Lone Star College
Associate of Arts, Engineering Physics / Applied Physics
Associate of Arts in Engineering Physics / Applied Physics from Lone Star College.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
IndonesiaAuthorized to work in
Salary expectations
20k+ USD
Social media
Job categories
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