Open to opportunities

ck dulas

@ckdulas

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Experienced customer service professional with strong communication skills.

Philippines

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What I'm looking for

I am looking for a dynamic work environment that values teamwork and offers opportunities for growth.

I am a dedicated professional with nearly 10 years of experience in customer service, food and beverage, and data labeling. My journey has equipped me with strong communication, multi-tasking, and critical thinking skills, allowing me to excel in fast-paced environments. I am a fast learner, always eager to adapt and grow in my career.

In my recent role as a Barista at Moroccan Taste Coffee, I honed my customer service skills while managing inventory and maintaining cleanliness. My experience as a Data Annotator at Appen Services PH allowed me to contribute to AI model accuracy through meticulous data labeling. I take pride in my ability to work effectively in teams and ensure customer satisfaction.

Experience

Work history, roles, and key accomplishments

Barista

Moroccan Taste Coffee

May 2023 - May 2025 (2 years)

Prepared coffee, maintained cleanliness, and provided excellent customer service. Handled POS transactions, managed warehouse orders, and oversaw inventory.

Coffee Preparation Customer Service Inventory Management

Data Annotator

Appen Services PH

May 2019 - Apr 2023 (3 years 11 months)

Labeled diverse datasets to enhance the accuracy and performance of AI models. Contributed to the improvement of machine learning algorithms through precise data annotation.

Data Annotation Data Labeling Quality Assurance

X-ray Operator

Daeduck PH

Jun 2018 - Mar 2019 (9 months)

Operated X-ray machines to inspect and ensure fabrication quality. Maintained operational efficiency and adherence to quality standards.

Quality Control

Production Helper

PV Tech PH

Jul 2017 - Oct 2017 (3 months)

Assisted in the production process by laminating glass for solar panels. Ensured proper handling and assembly of materials.

Glass Lamination Solar Panel Manufacturing Assembly

Sales Clerk

Sanford Marketing

Nov 2016 - May 2017 (6 months)

Assisted customers with product inquiries and purchases, ensuring a positive shopping experience. Organized and maintained stock levels on the sales floor.

Sales Support

Education

Degrees, certifications, and relevant coursework

Datacom Institute of Computer Technology

Vocational Diploma, Computer Programming

Completed a vocational program in Computer Programming. Gained foundational knowledge and practical skills in various programming concepts and applications.