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CIPAYN User

@cipaynuser

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International marketing consultant with expertise in customer engagement.

Ghana

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What I'm looking for

I am looking for opportunities that allow me to leverage my marketing skills while fostering a collaborative and innovative company culture.

I am an International Marketing Consultant with a strong background in understanding diverse markets and customer behaviors. Currently, I work remotely with Amazing Pictures Limited, where I conduct extensive research to identify potential target markets and adapt marketing strategies to resonate with local cultures. My experience includes translating content and customizing advertising campaigns to ensure cultural relevance, which has proven essential in driving brand visibility.

Previously, I served as a Customer Relationship Manager and Personal Trainer at Sporium Fitness Club, where I excelled in developing strong relationships with clients, enhancing their fitness experiences, and improving retention rates. My ability to create structured workout plans and provide personalized coaching has significantly contributed to client satisfaction and engagement.

With a Bachelor’s degree in Electrical and Electronic Engineering, I have a solid foundation in technical skills, including electrical appliance repair and PLC systems. I am passionate about leveraging my expertise in digital marketing and customer relationship management to drive business growth and enhance brand presence.

Experience

Work history, roles, and key accomplishments

Current

International Marketing Consultant

Current

AmazingPictures Limited Art

Jan 2021 - Present (4 years 6 months)

Conducted research to identify potential target markets, understand local customer behavior, assess competitors, and evaluate market trends and opportunities in various countries. Adapted marketing materials, messaging, and branding to resonate with local culture, languages, and preferences, including translating content and customizing advertising campaigns.

Market Research Competitor Analysis Marketing Material Adaptation Marketing Campaigns Cultural Relevance Branding International Marketing

Social Media Manager/Moderator

Unknown

Jan 2020 - Present (5 years 6 months)

Skilled in content creation, audience engagement, social media analytics, and community management. Adept at moderating online discussions to foster a positive and engaging brand presence.

Content Creation Social Analytics Community Management Customer Engagement

Customer Relationship Manager and Personal Trainer

Sporium Fitness Club

Jan 2016 - Present (9 years 6 months)

Developed strong relationships with members, increasing retention rates, and implemented customer service strategies to enhance client satisfaction. Designed structured workout plans based on clients' needs and goals, providing one-on-one coaching and motivation to enhance performance.

Customer Relationship Management Customer Service Gym Membership Sales Customer Engagement Workout Plan Design Coaching Motivity

Education

Degrees, certifications, and relevant coursework

Girne American University

Bachelor of Electric and Electronic Engineering, Electric and Electronic Engineering

Activities and societies: Competed in specific events: sprints, long-distance, relays, long jump and represented the school in competitions, achieving notable results.

Studied Power Systems, Control Systems, Communication, Microelectronics, Embedded Systems, Signal Processing, and Renewable Energy. Competed in specific events: sprints, long-distance, relays, long jump and represented the school in competitions, achieving notable results.