Open to opportunities

cintya hermans rojas

@cintyahermansrojas

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Dynamic Head of Operations and Sales Executive with extensive experience.

Netherlands

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What I'm looking for

I am looking for a role that offers opportunities for growth, teamwork, and a focus on customer satisfaction.

I am a dynamic Head of Operations and Sales Executive with extensive experience in the logistics, energy, and insurance industries. My career has been marked by a commitment to enhancing customer satisfaction and managing workflows effectively. I have a proven track record in CRM, building client partnerships, and developing tailored solutions that drive success.

After taking time off as a stay-at-home mom, I have strengthened my multitasking, problem-solving, and organizational skills. I am now eager to re-enter the workforce with a renewed focus on driving success and contributing to a team that values excellence and accountability.

Experience

Work history, roles, and key accomplishments

Stay At Home Mom

N/A

May 2024 - Jul 2024 (2 months)

Took a career break to support my husband's international assignments, facilitating seamless family relocations from Brazil to the Netherlands. Developed strong adaptability, cross-cultural communication, and organizational skills while managing logistics and family transitions in dynamic, new environments.

Organizational Skills Logistics Problem Solving

Stay At Home Mom

N/A

Mar 2023 - Mar 2024 (1 year)

Took a career break to support my husband's international assignments, facilitating seamless family relocations from Peru to Brazil. Developed strong adaptability, cross-cultural communication, and organizational skills while managing logistics and family transitions in dynamic, new environments.

Organizational Skills Logistics Problem Solving

Head of Operations

Roma Corredores de Seguro S.A.C

Feb 2017 - Feb 2022 (5 years)

Directed the full life cycle of insurance policies, including underwriting, renewals, claims, and cancellations, ensuring streamlined operations. Developed and implemented transparent claims processes, delivering exceptional customer service and managing relationships with brokers and insurance agents.

Customer Service Claims Management Team Leadership Process Improvement

Land Technician

EnerVest, Ltd.

Oct 2014 - Jan 2017 (2 years 3 months)

Managed and coordinated Lease Bonus payments, ensuring compliance with contractual obligations. Assisted landmen in verifying leasehold interests and prepared detailed lease purchase reports for stakeholders, maintaining clear records.

Compliance Documentation Data Analysis

Administrative Analyst

EnerVest, Ltd.

Mar 2014 - Oct 2014 (7 months)

Provided administrative support to a 25-member team, enhancing communication and operational efficiency. Assisted senior management with daily operations and coordinated external correspondence related to AFE and Acreage Pooling notifications.

Administrative Support Communication Team Coordination

Sales Executive

Roma Corredores de Seguros S.A.C.

Jan 2010 - Aug 2013 (3 years 7 months)

Proactively acquired new clients through networking and referrals, developing targeted marketing strategies to sell insurance products. Advised clients on selecting the best policies for their needs, offering tailored recommendations.

Sales Strategy Marketing

Data Analyst

Clover International - Integrated Logistics

Nov 2006 - Oct 2009 (2 years 11 months)

Managed and processed critical data within the SAP system, ensuring accurate inventory and tracking. Organized shipping documentation and monitored shipment statuses to ensure timely delivery.

Data Management SAP Client Communication