At Realprotect Risk Solutions, I manage the full lifecycle of Commercial Lines accounts, from new business and renewals to endorsements and ongoing account service. I review carrier proposals and policy documents for accuracy and appropriate coverage.
I maintain organized electronic files in Applied Epic and work with carrier underwriters and business partners to support account management and client retention.
At Gwinnett Pediatric and Adult Eye Center, I managed daily optometry practice operations, including patient flow, records, insurance verification, billing, and claims processing. I also implemented marketing strategies that increased client acquisition by 20% within six months.
Earlier, I trained associates at Bella Beauty LLC and created the company’s first portfolio manual as a marketing tool. In optometric roles at Hamilton Mill Eye Care and Eyesite of Gainesville, I performed diagnostic testing and preliminary ophthalmic workups, supported intake and scheduling, and collaborated with benefit carriers on plan structures.
