At ConnectOS, I support Fantastic Furniture in Australia and internal DXC users, resolving enterprise incidents and service requests in line with SLA targets. I administer Microsoft Entra ID, Active Directory, and Microsoft 365 services, including user access and mailbox administration.
I’ve also supported Windows migrations and endpoint deployments, and troubleshot retail applications such as Dynamics 365, Dynamics AX, and Infinity POS. Earlier, I supported enterprise users at Canon Business Service Center, Tata Consultancy Services, and Philus Technology Inc., including reimaging and deploying more than 100 laptops at Philus Technology Inc.
