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Chukwuemeka Obiakor

@chukwuemekaobiakor

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Experienced Digital Marketing Manager with expertise in campaign development and team leadership.

United Kingdom

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What I'm looking for

Seeking a dynamic environment that values innovation and collaboration, offering opportunities for professional growth and where I can leverage my digital marketing expertise to drive business success.

As a seasoned Digital Marketing Manager, I bring a wealth of experience in crafting and executing successful digital campaigns that drive brand awareness and revenue growth. My expertise spans across digital marketing, business analysis, and team leadership, with a proven track record of delivering results in fast-paced environments.

In my role as an IT Business Analyst at Business Full Spectrum, I successfully implemented FreshDesk, a cloud-based ticketing system, which improved customer response times by 20% and increased ticket resolution efficiency by 15%. My ability to manage end-to-end projects, from gathering business requirements to delivering polished presentations, has been instrumental in driving process innovations and achieving business goals.

With a strong educational background, including a Master of Science in Digital Marketing from Northumbria University, I am well-equipped to handle the complexities of digital marketing and business analysis. My certifications in Email Marketing, SEO, and Social Media Strategy further underscore my commitment to staying ahead in the ever-evolving digital landscape.

Experience

Work history, roles, and key accomplishments

Current

Website Development

Current

Blueage Marketing

Mar 2019 - Present (6 years 2 months)

Founded a website development business focusing on automation and project management. Streamlined workflows and maintained high standards of code quality while adapting to emerging technologies.

Web Development Automation Project Management Code Review Client Management Process Optimization Team Collaboration Quality Assurance

IT Business Analyst

Business Full Spectrum

Jun 2024 - Jul 2024 (1 month)

Managed the implementation of FreshDesk, a cloud-based ticketing system, overseeing requirements gathering, user training, and customization to enhance customer support efficiency. Delivered project documentation and maintained stakeholder communication, resulting in significant improvements in response times and ticket resolution.

Freshdesk User Training Stakeholder Management Agile Methodologies Project Management Communication Technical Writing Process Optimization

Business Analyst

LEARN WITH PRIDE

Nov 2022 - Nov 2023 (1 year)

Assisted in digital transformation projects, including the implementation of Dynamics 365 HR and an electronic patient record system. Collaborated with stakeholders to refine user stories and prioritized requirements, ensuring timely and quality deliverables in an agile environment.

Dynamics 365 Agile Methodologies Stakeholder Engagement Jira Confluence Key Performance Indicators Project Management

Social Media Marketer & Graphics Designer

Eminent Domiciliary Care Agency

Aug 2021 - Oct 2022 (1 year 2 months)

Executed social media campaigns that increased brand awareness and website traffic. Developed engaging content and marketing strategies, resulting in significant growth in social media followers and participation.

Social Media Marketing Content Creation Brand Awareness Digital Marketing Adobe Photoshop Campaign Management Analytics

Strategic Business Planning Manager

Teji Beauty Hairs

Jul 2019 - Jan 2022 (2 years 6 months)

Led strategic planning activities to meet operational goals, negotiated agreements, and coordinated project completion. Utilized data-driven insights to determine team direction and improve performance.

Strategic Planning Data Analysis Project Management Negotiation Team Leadership Performance Metrics Communication Stakeholder Engagement Continuous Improvement

Digital Marketing Consultant

Oyo State Board of Internal Revenue Service

Aug 2019 - Jul 2020 (11 months)

Developed and executed marketing strategies to enhance brand visibility and customer acquisition. Utilized analytics to inform decision-making and optimize campaigns across various channels.

Digital Marketing Google Analytics Email Campaigns SEO Content Marketing Customer Acquisition Marketing Strategy Campaign Optimization

Education

Degrees, certifications, and relevant coursework

Northumbria University

Master of Science, Digital Marketing

2021 - 2022

Studied Digital Marketing with a focus on Social Media Marketing Workflow, Leadership Management Development, and Strategic Marketing in Digital Marketing. Selected as a top applicant for a program aimed at preparing individuals for a Digital Marketing role, receiving rigorous training and assessment from industry professionals.

Covenant University

Bachelor of Science, Electrical Engineering

2010 - 2015

Pursued a degree in Electrical Engineering, covering topics such as Electrical Power Systems, High Voltage Engineering, and Renewable Energy. Engaged in various laboratory projects, including the creation of a power pack and construction of a pure sine wave inverter.