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Open to opportunities

Christopher Torres

@christophertorres

Facilities coordinator and customer-service leader focused on reliable operations and team support.

United States
Message

What I'm looking for

I’m looking for a role where I can coordinate work orders and vendor timing, support teams day-to-day, and handle customer or member communication with calm, detail-focused follow-through.

I’m a facilities coordinator with hands-on experience coordinating work orders, partnering with vendors, and keeping operations moving through real-time planning. I’m dependable in fast-changing environments where details and follow-through matter.

Previously, I led a market crew where I supervised team members, delegated tasks, monitored break schedules, and assigned cash tills. I recorded and deposited funds after every shift accurately, and I unloaded weekly shipments and stocked the store quickly when needed.

My customer service background strengthened my ability to handle calls, resolve inquiries, and manage challenging situations calmly. I answered incoming and made outbound calls, handled phone transactions, enrolled new members, and mediated disputes to protect both service quality and member relationships.

I also have operational experience as a driver and forklift operator, transporting packages between locations and lifting/unloading heavy items. I bring a practical, adaptable work style—bilingual, conflict-aware, and committed to learning—so teams and customers can rely on me.

Experience

Work history, roles, and key accomplishments

TC
Current

Facilities Coordinator

The Argen Corporation

Nov 2023 - Present (2 years 5 months)

Coordinated facilities work by allocating work orders to technicians using an Advanced Maintenance Management System. Submitted purchase requisitions, coordinated with vendors for estimated arrival times, and supported projects as needed.

CB

Customer Service Specialist

Clear Balance

Apr 2019 - May 2022 (3 years 1 month)

Managed phone interactions by answering inbound calls, making outbound calls, and addressing member inquiries. Handled telephone payment transactions, enrolled new members, and mediated disputes to resolve customer grievances.

AM

Market Crew Lead

Aztec Market

Sep 2012 - Oct 2018 (6 years 1 month)

Supervised a store crew by delegating tasks, monitoring break schedules, and managing cash tills. Recorded and deposited funds after each shift, and unloaded weekly grocery shipments while stocking the store as needed.

Education

Degrees, certifications, and relevant coursework

San Diego State University logoSU

San Diego State University

Bachelor of Science, Television, Film and New Media (Critical Studies)

2008 - 2013

Earned a Bachelor of Science degree in Television, Film and New Media (Critical Studies) at San Diego State University from 2008 to 2013.

Tech stack

Software and tools used professionally

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