Open to opportunities

Christopher Italumhe

@christopheritalumhe

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Detail-oriented Chemistry graduate with leadership excellence.

Nigeria

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What I'm looking for

I seek a role that values leadership, teamwork, and offers growth opportunities.

I am a dedicated Chemistry graduate with a strong focus on leadership and service quality. My experience includes developing training materials and conducting sessions that enhance operational efficiency. I have a proven track record of establishing effective inventory systems and training staff to ensure smooth lab operations.

In my role as a Customer Service Representative at Freedom University, I provided exceptional support to students and faculty, resolving complaints and improving customer satisfaction. Additionally, I managed the website and social media for Mops and Sticks Cleaning Service, where I implemented strategies that increased brand awareness and engagement.

Currently, I am a Lab Assistant at the Raw Materials Research and Development Council, where I established an inventory system for lab supplies and trained new technicians. I am eager to leverage my educational background and practical experience in a dynamic role that values teamwork and communication.

Experience

Work history, roles, and key accomplishments

Current

Lab Assistant

Current

Raw Materials Research and Development Council (RMRDC)

Apr 2024 - Present (1 year 2 months)

Established an inventory system for lab supplies and trained new technicians on laboratory techniques and safety protocols. Collaborated with lab technicians to ensure efficient workflows and accurate data collection.

Inventory Management Training Collaboration Workflow Optimization

Customer Service Representative

Freedom University and Theology Seminar

Apr 2023 - Apr 2024 (11 months)

Provided exceptional customer service to students, faculty, and staff via phone, email, and chat. Resolved student complaints and concerns in a timely manner while assisting with registration and technical issues. Maintained accurate records of interactions using CRM software.

Customer Service CRM Software Complaint Handling Communication Problem Solving Time Management Team Collaboration Data Entry

Website and Social Media Manager

Mops and Sticks Cleaning Service

Aug 2023 - Jan 2024 (5 months)

Managed and maintained the company website, ensuring a user-friendly online presence. Developed social media strategies to increase brand awareness and engagement. Created high-quality content for social media platforms and optimized website performance.

Social Media Strategy Content Creation Performance Optimization Graphic Design User Experience Brand Awareness Engagement

Industrial Trainee

Local Government Healthcare Center

Jan 2022 - Sep 2022 (8 months)

Developed training materials and conducted training sessions for staff. Assisted in managing the lab and collaborated with nurses to address patient needs.

Training Development Collaboration Patient Care Communication Teamwork

Education

Degrees, certifications, and relevant coursework

Osha Academy

Certificate, Customer Service

2024 - 2024

Completed a course in Customer Service Relationship Management, focusing on effective communication and customer support strategies.

Kinatech Innovative

Certificate, Web Development

2023 - 2023

Completed a course in Web Development, gaining skills in creating and managing websites.

University of Abuja

Bachelor of Science, Chemistry

2018 - 2023

Completed a Bachelor of Science in Chemistry, focusing on various aspects of chemical science, including laboratory techniques, safety protocols, and research methodologies.