Christopher Gugumuck
@christophergugumuck
I triage security alerts and protect enterprise systems across healthcare and infrastructure environments.
United StatesWhat I'm looking for
I've monitored production systems and centralized alert queues at Wellstar MCG Health/Augusta University Health, triaging availability and performance alarms in a 24/7 healthcare environment. I create ServiceNow incidents, capture evidence, escalate actionable events, and support incident-response workflows during production-impacting events.
Through Chris' Repair Lab, I deploy endpoint protection, harden systems, design segmented UniFi networks, and investigate connectivity and device-behavior anomalies for client environments.
I've also delivered Tier III support at GlobalFoundries and enterprise IT support at IBM. My hands-on security labs use Wazuh, Suricata, Proxmox, Linux, Windows, Grafana, InfluxDB, Icinga2, and Gatus to practice security-event collection, log review, monitoring, access control, and incident workflows.
Experience
Work history, roles, and key accomplishments
Independent IT Systems Consultant
Chris' Repair Lab
Oct 2021 - Present (4 years 10 months)
Deployed endpoint protection and supported system-hardening practices across client environments. Designed segmented UniFi networks with controlled administrative access and maintained backups and monitoring checks.
Data Center Operator
Wellstar MCG Health / Augusta University Health
May 2022 - Jul 2026 (4 years 2 months)
Monitored production systems and centralized alert queues in a 24/7 healthcare environment, triaging availability and performance alarms. Created and updated ServiceNow incidents, escalated to responsible teams, and supported incident-response workflows.
HS Information Technician
Augusta University Health
Aug 2021 - May 2022 (9 months)
Deployed and supported enterprise endpoints, software, and user access while following ServiceNow ticketing and documentation workflows. Maintained asset visibility with Lansweeper and resolved hardware, operating system, application, and connectivity issues.
Delivered Tier III support for hardware, operating system, application, and network issues in a high-availability semiconductor manufacturing environment. Administered Active Directory accounts and groups and supported DNS, network addressing, system deployment, and access-related troubleshooting.
Installed, configured, tested, and supported enterprise hardware, software, and network-connected systems. Resolved user and endpoint issues while maintaining clear documentation and operational continuity.
Education
Degrees, certifications, and relevant coursework
Western Governors University
Bachelor of Science, Cybersecurity and Information Assurance
Pursuing a Bachelor of Science in Cybersecurity and Information Assurance, expected to complete in 2028.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Interested in hiring Christopher?
You can contact Christopher and 90k+ other talented remote workers on Himalayas.
Message ChristopherGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
