At Afni Commonwealth Corp, I supported customers with subscriptions, billing, sales retention, device upgrades, and payment escalations. I also assisted with activating 5G Home Internet Service and other connected devices.
As a Technical Support Representative at Teleperformance SM Fairview Quezon City Ph, I responded to technical assistance requests, troubleshot network connections, and arranged technician dispatches and equipment replacements.
At Concentrix San Lazaro Manila Philippines and IQOR SM Fairview, I provided customer service support for orders, billing, refunds, returns, and exchanges. At IQOR, I also assisted with Walmart Membership and in-store pickup orders.
