Christine Boncher

I uncover fraud indicators across auto claims environments by combining precise questioning, statement analysis, behavioral cues, and cross-system data validation.

At American Family Insurance, I managed up to 130 claims monthly and identified and escalated two SIU-worthy cases each week. I helped prevent a $4,400 fraudulent payout by flagging damage inconsistent with the reported loss.

I also designed Magical browser-extension templates that reduced cycle time by 20%, and improved claim-processing accuracy by 30% through coverage and liability verification for 50 adjusters. Across claims roles, I made SIU referrals, prepared referral packets, and supported quarterly fraud prevention totaling $120K in saved payouts.

I'm building further analytics capability through Computer Investigations & Digital Forensics coursework, including Python, SQL, Tableau, Google Sheets, and Excel. My work is grounded in confidentiality, regulatory compliance, KYC verification, and clear evidence-based case narratives.