KDKyle Dretsch
@kyledretsch
Experienced insurance fraud investigator driving process improvements and data-driven results.
United StatesWhat I'm looking for
I am an experienced insurance special investigations professional with a strong track record of leading projects that improve detection, workflow, and training across large organizations. At Travelers I led initiatives that increased data accuracy and completeness by over 50% and delivered workflow changes with over $18M in projected first-year savings.
I have designed and delivered anti-fraud training to more than 2,000 claims personnel, onboarded and mentored multiple investigators, and led large-scale organized ring fraud investigations across the United States. I regularly collaborate across business units and present findings to senior leadership, and I have participated in projects researching AI and analytics to enhance fraud detection and prevention.
I hold industry certifications including CFE and CPCU and have led companywide fraud risk management and detection model projects that increased fraud identification by over 60%. I seek roles where I can apply investigative expertise, data-driven process improvement, and cross-functional leadership to reduce loss and strengthen controls.
Experience
Work history, roles, and key accomplishments
Major Case Investigator
The Travelers Company
Jan 2022 - Present (4 years)
Managed teams to develop compliance guidelines and workflow changes that improved data accuracy/completeness by over 50% and generated over $18M in projected first-year savings; led organized ring fraud investigations and delivered anti-fraud training to 2,000+ claims personnel.
Lead Investigator
The Travelers Company
Sep 2020 - Jan 2022 (1 year 4 months)
Served as backup to team director, led automation projects for background research resulting in department-wide implementation, and coached/onboarded investigative staff to improve referral handling and turnaround.
SIU Investigator
The Travelers Company
Jun 2018 - Aug 2020 (2 years 2 months)
Contributed to strategic planning for training, communication, and technology enhancements and evaluated analytical tools to strengthen investigative capabilities across multiple lines of business.
Special Investigator
North Star Mutual Insurance Company
Jul 2015 - Jun 2018 (2 years 11 months)
Led companywide anti-fraud risk management program and risk model creation that increased fraud detection by over 60% and eliminated process redundancies while managing regulatory inquiries and multi-state fraud action plans.
Education
Degrees, certifications, and relevant coursework
UMUniversity of Minnesota, Carlson School of Management
Master of Business Administration, Business Administration
Master of Business Administration from the Carlson School of Management at the University of Minnesota, completed in May 2025.
SUSouthwest Minnesota State University
Bachelor of Arts, Political Science
Grade: Magna Cum Laude
Bachelor of Arts in Political Science from Southwest Minnesota State University, graduated December 2010 with Magna Cum Laude honors.
Availability
Location
United StatesAuthorized to work in
Job categories
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