Christian Yimgnia

As a Senior Business Analyst at Coinbase, I collaborated with stakeholders to gather and document business requirements, configured NetSuite modules, and implemented Salesforce solutions. I facilitated workshops to identify process inefficiencies and developed business process models, resulting in improved project efficiency and streamlined workflows.

At Citigroup, I conducted market research and collaborated with IT teams to translate business requirements into technical specifications. I created process documentation, engaged in stakeholder feedback sessions, and led UAT efforts, achieving a high defect detection rate and improving project performance tracking.

In my role at Alorica, I defined system scope for new implementations, prioritized backlog items, and implemented Salesforce Service Cloud. I managed the integration of Workday Time Tracking and developed custom integrations, significantly improving case resolution time and sales performance.

As a Business Analyst at Situs AMC, I assisted in IT infrastructure setup post-M&A and collaborated on Dynamics 365 CRM integration. I led the migration of customer records, ensuring data integrity and compliance, while gathering business requirements through various elicitation techniques.

At Deloitte, I implemented a new inventory control module in SAP, enhancing process efficiency and reducing costs. I collaborated with directors on financial issues, improved inventory accuracy, and trained staff on new processes, leading to significant operational savings.

Completed a Bachelor of Science in Accounting & Finance, focusing on financial analysis, accounting principles, and business management strategies.