I've coordinated international ocean freight and import operations at Hapag-Lloyd, managing quotations, global booking validation, and Out of Gauge cargo across international trade routes.
In U.S. import customer service, I managed 100+ daily shipments, resolved customs inquiries, and reduced cargo abandonment letters from 10 to 5 per week through proactive notification and negotiation.
I also bring automotive inventory experience from ALM Marietta Luxury Motors, where I managed 120+ vehicles and built an Excel and Dealertrack retrieval system for the sales team.
