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Christian Bona

@christianbona

Commercial leader at GLOBAL COMFORT GROUP CORPORATION, growing hotel revenue through partnerships and performance marketing.

Philippines

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At GLOBAL COMFORT GROUP CORPORATION, I negotiate strategic partnerships with OTAs, airlines, payment platforms, and corporate and government accounts across 15 hotel branches nationwide. I also align Sales, Reservations, Operations, and Engineering around revenue objectives.

At MULTIPLIER TECHNOLOGIES, I drove B2B client acquisition for Employer of Record services and managed client relationships across onboarding, payroll, and compliance. I also designed onboarding, offboarding, and visa workflows for APAC and EMEA.

Earlier, I acquired and onboarded hotel partners at EXPEDIA GROUP and led business development teams at HSBC. I also built and operated F&B and SME concepts, covering brand positioning, store operations, and daily P&L.

Experience

Work history, roles, and key accomplishments

Current

Head of Marketing

Current

Global Comfort Group Corporation

Jan 2021 - Present (5 years 9 months)

Negotiates and manages strategic partnerships with OTAs, airlines, payment platforms, and corporate and government accounts, opening new revenue channels across 15 hotel branches. Drives YoY growth in room, F&B, and total revenue through integrated performance marketing and data-driven budget reallocation.

Strategic Partnerships Performance Marketing Revenue Growth Budget Management ROI ROAS Attribution Modeling Conversion Rate Optimization Booking Optimization

Current

Senior Operations Manager

Current

Global Comfort Group Corporation

Jan 2021 - Present (5 years 9 months)

Led end-to-end business transformation to modernize hotel and branch operations across multiple locations. Streamlined cross-department SOPs and implemented digital tools and management dashboards to improve operational efficiency and executive decision-making.

Operations Management SOP Design Digital Tools Dashboard Management Manpower Planning Performance Management

Business Development & Customer Success Manager

Multiplier Technologies

Jan 2021 - Dec 2024 (3 years 11 months)

Drove new B2B client acquisition for Employer of Record (EOR) services, focusing on tech startups. Owned end-to-end client relationships, protecting satisfaction, retention, and account health with strong NPS and renewal rates.

B2B Sales Customer Success Client Onboarding Payroll Compliance Global Hiring NPS Renewal Management

Global Operations Manager & Specialist

Multiplier Technologies

Jan 2021 - Dec 2024 (3 years 11 months)

Led end-to-end employee onboarding and offboarding across APAC and EMEA, managing compliant processes for final pay, documentation, and system access. Coordinated with immigration partners and legal counsel to ensure compliance with local labor laws and EOR/PEO standards.

Onboarding Offboarding Visa Management Compliance SOP Design Automation HRIS Workflow Tools

Founder & Operator

IN Cafe + Bar

Jan 2020 - Dec 2021 (1 year 11 months)

Built F&B and SME concepts end-to-end, including brand positioning, menu engineering, pricing strategy, and customer experience design. Ran full store operations, improving operating margins through waste reduction and supplier negotiation.

Brand Positioning Menu Engineering Pricing Strategy Customer Experience Inventory Management Quality Control Procurement Cost Management P&L management SOP Design Corporate Trainer

Associate Market Manager

Expedia Group

Jan 2017 - Dec 2020 (3 years 11 months)

Acquired and onboarded hotel partners nationwide, managing the full acquisition cycle from lead generation to contract signing. Recognized as Top Performer for Acquisition in the Philippines market and led engagement programs for PH-based employees.

Lead Generation Qualification Commercial Pitching Negotiation Contract Management CRM Partner Onboarding Training Employee Engagement

AVP & Business Development Team Leader

HSBC

Jan 2014 - Dec 2017 (3 years 11 months)

Led and coached sales and wealth-management teams to card-acquisition, personal-loan, and investment-product targets. Drove acquisition of credit cards, personal loans, and banking products through targeted campaigns, cross-sell strategies, and B2B partnership development.