At Georgian Apartments, I managed front desk sales and guest operations, handling prospective client inquiries and room bookings. I used HubSpot CRM to track inquiries, manage the booking pipeline, and follow up with clients.
I also used Apollo for email follow-up campaigns with warm leads and Google Workspace to maintain client records and daily communications. I prepared routine administrative and sales performance reports to support operational planning.
At Boss Pharmacy and Supermarket, I processed cash, card, and POS transactions and supported customers at checkout. I used upselling and cross-selling, and tracked sales transactions and inventory logs.
