Open to opportunities

Christen Raines

@christenraines

Message

Administrative specialist with 7 years’ experience delivering high-quality executive support and process improvements.

United States

Message

What I'm looking for

I’m looking for a role where I can deliver high-quality executive support, coordinate internal and external operations, manage documents with accuracy, and improve processes to boost efficiency—while leading and supporting a dependable team.

I’m a focused administrative leader with 7 years of superior performance in administrative and leadership roles. I provide high-quality executive support by coordinating internal and external operations, managing schedules, and delivering dependable correspondence and office administration.

In my roles, I’ve managed document processes to confirm accuracy, transferred data to different databases, and supported efficiency through process improvements. I also bring Medicare Part D pharmacy experience, including refill and mail-order prescription processing and payment handling while maintaining HIPAA compliance.

Experience

Work history, roles, and key accomplishments

Current

Pharmacy Representative – Medicare Part D

Current

CVS Caremark / CVS Pharmacy

Nov 2025 - Present (8 months)

Processed mail-order prescription refills for Medicare Part D and handled incoming calls to the appropriate healthcare plans and pharmacy services. Took and processed payments while maintaining HIPAA compliance.

Medicare Part D Mail Order Pharmacy Customer Service Phone Support Payment Processing HIPAA compliance

Current

Administrative Specialist Senior

Current

Forsyth County Sheriffs Office

Dec 2019 - Present (6 years 7 months)

Managed document and data processes by reviewing files and records for accuracy, then transferring data into different databases to meet company policies. Created and administered promotional tests and answer keys while working closely with a Captain.

Document Control Data Entry Database Management Testing Administration Answer Key Development

Lead Teacher, Two-Year-Olds Classroom

White Oak Learning Academy

Jul 2017 - Jan 2022 (4 years 6 months)

Researched books and supplemental materials to support lesson plans and supervised children throughout the day in classroom and outdoor break activities. Communicated with parents about activities and behaviors and planned activities and field trips with a focus on growth and safety.

Lesson Planning Supervision