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Chrissy Moore

@chrissymoore

Dental billing business owner at Less Toothaches Dental Billing and More, handling claims and insurance follow-up.

At Less Toothaches Dental Billing and More, I submit dental claims with supporting documentation, follow up on insurance aging, and post insurance payments. I also provide client billing services and use Google Sheets for live office reporting.

My dental career grew from a business team role at Heartland Dental into managing multiple locations and presenting training classes. I later worked as a Regional Manager at SOH Dental DSO and as a Periodontics Office Manager, gaining experience with office operations, team hiring, and billing systems.

Experience

Work history, roles, and key accomplishments

Current

Owner

Current

Less Toothaches Dental Billing and More

Oct 2023 - Present (3 years)

Own and operate a dental remote billing business, handling claim submission, insurance follow-up, payment posting, patient statements, collections, and client invoicing. Utilizes Google Sheets and Excel for reporting and expense tracking.

Dental Billing Claim Submission Insurance Follow Up Payment Posting Patient Statements Collections Invoicing Google Sheets Excel Dentrix Software EagleSoft Oryx Archy Open Dental

Office Manager

Private Practice – Periodontics

Jan 2020 - Dec 2023 (3 years 11 months)

Managed all office team members and operations, including payroll, hiring, termination, and disciplinary actions. Implemented office systems and handled claim submission, follow-up, payment posting, patient billing, and collections.

Office Management Payroll Hiring Terminations Disciplinary Actions System Implementation Quickbooks Claim Submission Payment Posting Patient Billing Collections

Regional Manager

SOH Dental DSO

Jan 2018 - Dec 2020 (2 years 11 months)

Built relationships with doctors and teams during office acquisitions, reviewed potential offices, recruited doctors and team members, and implemented systems and training. Created and implemented group training classes for management roles.

Relationship Building Office Acquisition Recruitment Contract Negotiation Training System Implementation Group Training

Practice Manager

Heartland Dental

Jan 2010 - Dec 2016 (6 years 11 months)

Managed multiple dental offices, overseeing daily operations, training, and delegation. Partnered with doctors on production and collection goals, recruited team members, and presented core classes to new employees.

Practice Management Training Delegation Recruitment Goal Setting Reporting ROI Analysis Presentation Skills