Chris Papakyriacou
@chrispapakyriacou
I resolve technical incidents and support users with clear, practical solutions.
CyprusWhat I'm looking for
I've provided IT helpdesk and L2 technical support at Wincor Nixdorf, investigating software and hardware incidents, supporting users remotely, and escalating complex issues through structured support processes.
My operations leadership experience has strengthened my ability to manage priorities, improve processes, train teams, and communicate clearly with customers and non-technical users. I've also completed Jira Fundamentals and Agile with Jira through Atlassian University.
Experience
Work history, roles, and key accomplishments
IT Helpdesk / L2 Technical Support
Wincor Nixdorf
Provided technical support to users, investigated software and hardware incidents, and escalated complex issues when required. Used remote-support tools and communicated solutions clearly to non-technical users.
Education
Degrees, certifications, and relevant coursework
University of Nicosia
Master's Degree, Marketing & Media
Pursued a Master's degree in Marketing and Media, focusing on strategic marketing and media management.
Tech stack
Software and tools used professionally
Availability
Location
CyprusAuthorized to work in
Social media
Job categories
Skills
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