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Open to opportunities

Chris Madden

@chrismadden

Enrollment and student success leader focused on retention.

United States
Message

What I'm looking for

I’m seeking a role where I can lead enrollment or student-success efforts, develop retention strategies, and apply counseling skills in a trauma-informed environment to improve outcomes.

I am an enrollment and student-success professional with experience leading admissions teams, managing casework, and developing programs that improve student outcomes. I have worked across higher-education and nonprofit settings, guiding prospective students through admissions, financial aid, campus tours, and coordinated care while applying trauma-informed approaches.

I combine leadership, customer service, counseling, and property-management experience to design and implement retention strategies, assessments, and treatment programs. I hold a master’s degree in Business Management and Leadership, a master certificate in Theological Counseling, certifications including CPT and Arizona fingerprint clearance, and I am currently enrolled in a psychology program.

Experience

Work history, roles, and key accomplishments

UI

Sales Associate

Universal Technical Institute

Oct 2024 - Sep 2025 (11 months)

Served as admissions representative, conducting tours and guiding prospective students through admissions and financial aid; developed team strategies to improve student outcomes and retention.

Education

Degrees, certifications, and relevant coursework

Capella University logoCU

Capella University

Psychology

Enrolled in a psychology program at Capella University; coursework focused on psychology-related topics.

Tech stack

Software and tools used professionally

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