At College Possible, I led the Summer Transition Program from ideation through implementation to address summer melt and support first-to-second-year persistence. I also adapted the community college coaching program so transfer planning began at enrollment, working with IT on Salesforce updates and revising the curriculum.
At Whatcom Community College, I led the implementation of Orca Central, a one-stop student services center designed to increase enrollment through proactive, wrap-around services. I also developed virtual academic coaching and one-stop services during the COVID-19 pandemic.
At Whatcom, I trained and supervised success coaches using the InsideTrack coaching model. The program yielded a 14% increase in retention among first-generation students and students of color.
At the University of Colorado Colorado Springs, I developed a pathway model that merged three pre-college outreach programs. I also built career exploration curriculum across five pathways and developed Transition Coaches, a peer mentor program for first-generation students.

