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Chowdury ShishirCS
Open to opportunities

Chowdury Shishir

@chowduryshishir

I improve WordPress customer experiences through technical support, automation, and successful product adoption.

Bangladesh
Message

At Wister Technology Private Limited, acquired by Awesome Motive, I drive customer success for FunnelKit Automation by guiding adoption, supporting WordPress implementations, and building automation workflows for email marketing and engagement.

I've also led done-for-you WordPress implementations at BuddyBoss and provided advanced support for the BuddyBoss platform and mobile app, resolving complex issues while collaborating with product and development teams.

Across nearly seven years in WordPress support, including senior roles at VoidCoders, I've handled escalated tickets, diagnosed theme and plugin issues, mentored junior engineers, and helped customers optimize their sites.

Experience

Work history, roles, and key accomplishments

WL
Current

Senior Customer Success Engineer

Wister Technology Private Limited

Drive customer success strategies, ensuring seamless product adoption. Provide technical guidance and support for WordPress-based solutions, specifically for the FunnelKit Automation plugin, and implement automation workflows to streamline email marketing systems.

Education

Degrees, certifications, and relevant coursework

IT

Institute of Science and Technology

Bachelor of Science, Computer Science and Engineering

Bachelor of Science in Computer Science and Engineering from the Institute of Science and Technology, Dhaka, graduated in 2019.

Tech stack

Software and tools used professionally

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