Kausar Alam

I have over 10 years of experience working with WordPress development, technical support, and plugin customization. My expertise includes building, troubleshooting, and optimizing WordPress websites, as well as working extensively with plugins like Gravity Forms, WooCommerce, and Divi.

Key Areas of My WordPress Experience:

~ Gravity Forms Customization & Troubleshooting – Created complex multi-step and multi-page forms, applied custom CSS, PHP, and jQuery, and resolved submission failures caused by plugin conflicts.

~ Technical Support & Debugging – Provided live chat, email, and ticket-based support to over 9,200 customers, troubleshooting plugin conflicts, theme issues, and API/webhook problems.

~ WordPress Development & Optimization – Built and customized WordPress websites, ensuring performance, security, and user-friendly experiences.

~ Hosting & Server Management – Worked with cPanel, FTP, MySQL, caching, and DNS troubleshooting to resolve website performance and connectivity issues.

~ Collaboration & Knowledge Sharing – Communicated with developers, product teams, and end-users, while also contributing to the WordPress community through translation, documentation, and forums.

My experience has given me a strong problem-solving mindset, customer-first approach, and a deep understanding of the WordPress ecosystem. I am passionate about helping users, improving product functionality, and making WordPress more accessible for everyone