Open to opportunities

Choice Omorogbe

@choiceomorogbe

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Experienced Administrative Professional with strong payroll and HR skills.

United Kingdom

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What I'm looking for

I am looking for a role that fosters collaboration, offers growth opportunities, and values employee contributions.

I am an experienced Administrative Professional with a strong background in payroll processing, financial reporting, and HR administration. My multilingual communication skills enhance my ability to collaborate effectively across diverse teams. I pride myself on my proficiency in budget monitoring and account reconciliation, ensuring financial accuracy and compliance.

Throughout my career, I have demonstrated a commitment to optimizing workforce efficiency and enhancing customer satisfaction. My role as a Bookkeeper at Heiz Venture allowed me to manage over 100 financial transactions weekly, achieving a 100% accuracy rate. Additionally, my experience as a Remote Dispatch Operative honed my customer service skills, where I resolved 100% of customer queries within agreed timelines, significantly improving satisfaction ratings.

I am passionate about leveraging my skills in a dynamic environment that values collaboration and innovation. I continuously seek opportunities for professional growth and am eager to contribute to a team that prioritizes excellence in service delivery.

Experience

Work history, roles, and key accomplishments

Current

Nurse

Current

Salford Royal Hospital

Sep 2023 - Present (1 year 9 months)

Assisted patients with mental disorders such as PTSD, schizophrenia, and dementia, providing essential care and support. Prepared and gave meals, assisted with personal care, and helped with showering and bathing. Worked collaboratively with other health and care professionals, keeping records and writing reports.

Patient Care Teamwork Communication Empathy

Bookkeeper

Heiz Venture

Mar 2024 - Sep 2024 (6 months)

Managed over 100 financial transactions weekly, ensuring 100% accuracy and compliance. Reconciled over £250,000 in monthly transactions, improving financial reporting efficiency by 60%. Conducted account reconciliation, identifying and resolving discrepancies to maintain 99% financial accuracy and prevent potential losses.

Microsoft Excel General Ledger Account Reconciliation Financial Reporting Compliance Data Entry Financial Accuracy

Remote Dispatch Operative

Response Tram 24/7

Mar 2023 - Mar 2024 (1 year)

Handled over 100 inbound and outbound calls daily, maintaining an average response time under 30 seconds. Resolved 100% of customer queries within agreed timelines, improving customer satisfaction by 90%. Dispatched over 50 repair requests per shift to contractors, reducing average repair wait times by 70%.

Customer Service Dispatch Operations Reporting Communication Time Management

Payroll Assistant

Fanatics

Dec 2021 - Dec 2021 (0 months)

Managed end-to-end payroll processing for 40 employees across multiple payrolls, ensuring 100% accuracy. Processed and managed all aspects of the monthly payroll cycle, including calculating deductions and handling new hires and terminations. Administered employee benefits such as health insurance and company cars, ensuring 100% compliance with company policies and government guidelines.

Payroll Processing Reporting Compliance

Education

Degrees, certifications, and relevant coursework

University of Salford

B.Sc. Adult Nursing, Adult Nursing

Currently pursuing a Bachelor of Science in Adult Nursing, focusing on comprehensive patient care and healthcare practices. Gaining practical experience in various clinical settings and developing essential nursing skills.

Istituto Paolo Boselli

DipHE in Economics, Economics

Completed a Diploma of Higher Education in Economics, gaining foundational knowledge in economic principles and theories. Studied microeconomics, macroeconomics, and statistical analysis relevant to economic trends.