Lili Ichim

Oversees the AP inbox and processes all invoices received, including biweekly payment runs and bank transfers. Assists with VAT return preparation, audit requests, and maintains an accurate vendor list, while also processing expense forms and reconciling company credit card receipts.

Prepared and supported month-end activities, including accruals, prepayments, and balance sheet reconciliations. Processed invoices, managed payment runs, and reconciled business accounts to ensure accurate financial records.

Provided comprehensive administrative support for meetings, including diary invites, agenda compilation, and minute-taking. Managed phone calls, general enquiry emails, travel arrangements, and office supplies, while also assisting with event planning and document management.

Led and supported a team of 17 administrators, coordinating clinician diaries and resolving patient complaints. Supported HR with documentation and recruitment, assisted operations with KPI reporting, and oversaw the introduction of new software.

Oversaw the introduction of the new System1 software, ensuring confidential patient data was successfully migrated from the legacy platform. Managed direct administrative activities and proactive system management, including imaging investigations and chasing results.

Handled ongoing patient enquiries, project managed acute cases, and optimized doctors' and consultants' waiting lists to increase treatment productivity. Updated patient records, managed confidential data, and processed medical test samples, ensuring data integrity.

Studied Environmental Engineering at Dunarea de Jos University in Romania. The program ran from 2008 to 2012.