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Chloe Heap

@chloeheap

HR Generalist at IPS Health and Wellness | Sterling Pharmaceuticals, handling labour relations and employee wellness.

At IPS Health and Wellness | Sterling Pharmaceuticals, I handle labour relations, including misconduct and incapacity investigations, hearings, and CCMA evidence bundles. I also advise line managers on fair procedure and support employees through grievances and mediation.

I maintain employment equity records, prepare reports, and support WSP and ATR submissions. Alongside this, I compile payroll inputs across business units and administer the Sanlam retirement fund and UIF documentation.

I maintain employee records in PulseHR and BambooHR, produce management reports, and coordinate performance reviews and wellness initiatives. I'm currently developing an employee wellness system.

Experience

Work history, roles, and key accomplishments

Current

HR Officer

Current

IPS Health and Wellness

Mar 2024 - Present (2 years 7 months)

Investigate misconduct and incapacity, conduct disciplinary and incapacity hearings, compile CCMA evidence bundles, and advise line managers on fair procedure. Manage recruitment, onboarding, payroll, compliance, and employee relations.

Labour Relations Conducting Disciplinary Hearings CCMA Employee Relations Compliance Payroll Recruitment Onboarding Employment Equity Skills Development Pulse HR BambooHR MIE Excel

Recruitment Consultant

Dante Personnel

Jan 2024 - Mar 2024 (2 months)

Sourced and short-listed candidates against agreed criteria, conducted pre-screening and interviews, and coordinated client interviews. Confirmed employment and character references and managed recruitment administration.

Recruitment Candidate Sourcing Interviewing Screening Administration

Administrator

Saraband Solutions

Jul 2023 - Dec 2023 (5 months)

Conducted vetting and due diligence checks, including qualification, credit, criminal, OFAC and OFSI searches. Maintained accurate records and supported compliance-related processes and general administration.

Vetting Due Diligence Compliance Administration Record keeping