Chloe Cruz
@chloecruz
I lead customer service operations and advocate for inclusive, personalized care.
What I'm looking for
At CVS Health, I oversee store operations, customer service, inventory, cash deposits, compliance workflows, and issue triage to help customers receive optimal care.
I delegate daily work, manage store systems and projects, and use ticket systems and knowledge bases to resolve problems efficiently. I bring a strong focus on accessible, personalized treatment and helping people from diverse backgrounds.
Previously at Dollar Tree, I supported customers in a fast-paced environment, handled cash and card transactions, maintained store safety and presentation, and adapted to changing procedures.
As Student Council President for the School District of Philadelphia, I advocated for students with school administrators, legislators, and city officials. I'm pursuing a BS in Psychological and Social Sciences at Pennsylvania State University and am motivated by creating nurturing, inclusive environments.
Experience
Work history, roles, and key accomplishments
Shift Supervisor
CVS Health
Aug 2025 - Present (1 year 1 month)
Provides customer service and resolves issues with store systems and production. Delegates tasks, oversees opening and closing procedures, manages inventory, and prepares cash deposits.
Education
Degrees, certifications, and relevant coursework
Pennsylvania State University
Bachelor of Science, Psychological and Social Sciences
Grade: 3.45/4.0
Pursuing a Bachelor of Science in Psychological and Social Sciences with a cumulative GPA of 3.45 and Dean's List recognition.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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