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Chloe Cruz

@chloecruz

I lead customer service operations and advocate for inclusive, personalized care.

United States
Message

What I'm looking for

I'm looking for an inclusive role where I can help people, provide personalized care, improve accessibility in healthcare, and continue building a wide range of skills.

At CVS Health, I oversee store operations, customer service, inventory, cash deposits, compliance workflows, and issue triage to help customers receive optimal care.

I delegate daily work, manage store systems and projects, and use ticket systems and knowledge bases to resolve problems efficiently. I bring a strong focus on accessible, personalized treatment and helping people from diverse backgrounds.

Previously at Dollar Tree, I supported customers in a fast-paced environment, handled cash and card transactions, maintained store safety and presentation, and adapted to changing procedures.

As Student Council President for the School District of Philadelphia, I advocated for students with school administrators, legislators, and city officials. I'm pursuing a BS in Psychological and Social Sciences at Pennsylvania State University and am motivated by creating nurturing, inclusive environments.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Pennsylvania State University logoPU

Pennsylvania State University

Bachelor of Science, Psychological and Social Sciences

Grade: 3.45/4.0

Pursuing a Bachelor of Science in Psychological and Social Sciences with a cumulative GPA of 3.45 and Dean's List recognition.

Tech stack

Software and tools used professionally

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