Chitra Rampersadsing

I am a results-driven professional with over 21 years of experience across various sectors, including 14 years in the gaming industry. My journey has equipped me with the skills to adapt to diverse environments, providing exceptional service with a positive outlook. I have a proven track record of exceeding expectations and delivering value to customers.

Throughout my career, I have held various roles, including CSSpecialist and 2IC Supervisor, where I honed my expertise in compliance with GDPR and anti-money laundering laws. My experience in the online gambling sector has allowed me to develop strong problem-solving skills, critical thinking, and the ability to manage complex customer interactions effectively. I pride myself on my professionalism, strong work ethic, and commitment to fostering positive relationships with clients and team members.

As a VIP host, I successfully managed my own portfolio, addressing chargeback cases, withdrawal issues, and enhancing customer engagement through personalized communication. I am dedicated to continuous learning and improvement, always striving to provide the best possible experience for my clients while ensuring compliance with industry standards.