Chioma Ajani

I’m a highly organized operations admin and customer support professional with 5+ years of experience supporting day-to-day operations, managing schedules, and coordinating client-facing activities. I’m known for handling confidential information with discretion while keeping work accurate, on time, and well-documented.

In my recent role at O3 Capital Nigeria Limited, I managed scheduling, appointments, and follow-ups; coordinated meeting logistics; and maintained organized digital records for easy access and tracking. I also monitored transactions and supported basic expense tracking and reporting, while resolving client issues efficiently and professionally.

Before that, as a Customer Support/Call Centre Agent, I handled high-volume communications via phone and email, tracked customer requests, and ensured timely updates across systems. I bring proactive multitasking, strong problem-solving, and a careful attention to detail that helps teams deliver consistently in fast-paced environments.