At Winners Health, I review account activity to resolve overpayments, credit balances, and refund requests. I also follow up on outstanding insurance and patient balances and analyze EOBs and claim denials to identify causes and take corrective action.
In my current role, I process adjustments, contractual allowances, and payment transfers, and verify insurance benefits and coordination of benefits. I document account activity and payer communications while following HIPAA requirements.
At Apria Healthcare, I performed accounts receivable follow-up, researched denied claims, and processed refunds and account corrections. I also reviewed aging reports to prioritize delinquent accounts.
At AdaptHealth, I reviewed credit balance accounts involving overpayments and duplicate payments, analyzed remittance advice and EOBs, and processed refunds. Earlier, at Impulse Beauty Supply, I posted payments, reconciled daily transactions, and handled customer refunds.
