At Proliance Surgeons, I process patient claims in Epic and follow denials and appeals through resolution. I also contact payers, verify coverage, and post insurance payments and adjustments.
At FirstSource, I followed up on unpaid claims across Medicare, Medicaid, Medicaid Managed Care, and commercial insurance. I audited accounts, researched billing discrepancies, and reconciled high-dollar accounts involving more than 2,000 claims across 10 payers.
At Behavioral Health Group, I reviewed EOBs and ERAs, posted payments, and investigated unapplied payments and posting variances. I also prepared monthly payment-posting and A/R reports using Excel, QuickBooks, and Oracle.

