Jessica Cookson
@jessicacookson
Motivated Pharmacy Assistant focused on accurate service, customer support, and organized warehouse operations.
United KingdomWhat I'm looking for
I am a well-organised, reliable individual with experience delivering customer service in fast-paced healthcare environments. I rotated to a boots pharmacy located in the hospital, where I supported over-the-counter sales and provided handouts of prescriptions while handling customer enquiries and sign-posting when necessary.
Alongside patient support, I worked as a warehouse operative dealing with the supply and distribution of medicines to hospitals, clinics, LCD’s, schools, and other healthcare settings. I used an IT system to book in medicines, checked products against delivery notes, filed accordingly, and maintained efficient teamwork when picking, packing in line with relevant SOP’s, and distributing stock.
Experience
Work history, roles, and key accomplishments
Pharmacy Assistant & Warehouse
NHS (LTH)
Oct 2021 - Jan 2025 (3 years 3 months)
Supported a hospital Boots pharmacy by handling over-the-counter sales, distributing prescription-related handouts, and answering customer enquiries with appropriate signposting and referrals to senior staff. Worked in medicine warehouse operations, using an IT system to book in stock, check items against delivery notes, and pack and distribute medicines in line with SOPs.
Customer Service Assistant
B&M
Apr 2021 - Oct 2021 (6 months)
Worked with till staff to maintain a smooth customer workflow while providing exceptional customer service and adapting communication to different customer needs. Completed quarterly stock counts to assess stock levels, values, and new product availability.
Education
Degrees, certifications, and relevant coursework
Buttercups Training
Level 2 NVQ Diploma, Pharmacy Service Skills
2022 - 2023
Completed a Level 2 NVQ Diploma in Pharmacy Service Skills through Buttercups Training.
Wakefield College
Level 3 Advanced Technical Diploma, Animal Management
2019 - 2021
Completed a Level 3 Advanced Technical Diploma in Animal Management at Wakefield College.
Wakefield College
Level 3 Advanced Technical Extended Diploma, Animal Management
2019 - 2021
Completed a Level 3 Advanced Technical Extended Diploma in Animal Management at Wakefield College.
Cockburn John Charles Academy
GCSE subject grades, Science/English/Mathematics
2013 - 2018
Grade: Combined Science 8,8; English Literature 8; English Language 7; Mathematics 6; History 8; Art/Photography 5/6; Sport D*2
Achieved GCSE results in Combined Science, English Literature and English Language, Mathematics, History, Art/Photography, and Sport.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
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