Debora Paulino

• Dispense private and discharge prescriptions including controlled drugs
• Manage hospital-wide medication stock across Theatres, ICU, Wards, Cardiology, Radiology, Pharmacy, Oncology and Outpatient departments
• Conduct medicines management and stock control audits
• Appointed Health & Safety representative completing monthly safety and fire audits
• Responsible for medication temperature mo

• Supported daily pharmacy operations including dispensing prescriptions and preparing discharge medications
• Assisted with medication stock control and supply across the multiple hospital departments (Wards, Theatres, Outpatient and Radiology)
• Maintained accurate inventory records and supported medication ordering processes
• Ensured safe storage and handling of medicines in line with regul

• Book and manage patient appointments, prioritising urgent and post‑operative checks using NHS patient administration and clinical record systems;
• Contact patients directly to confirm attendance and provide appointment information;
• Access, scan, and organise patient records, maintaining accurate and complete documentation for upcoming clinics and procedures;
• Coordinate closely with Medical

• Managed appointment bookings and scheduling using EMIS, ensuring efficient allocation of clinician time and prioritisation of urgent and routine cases;
• Acted as a key point of contact between patients, GPs, nurses, and other healthcare professionals, supporting effective communication and coordination of care, promoting Patient-centered Care;
• Handled high volumes of phone calls and emails vi

• Support the day-to-day running of a fast-paced restaurant, ensuring smooth operations and consistent service standards;
• Manage and supervise teams of 8–10 staff per shift, providing training, guidance, and feedback to improve performance and team efficiency;
• Plan and organise staff rotas to ensuring effective coverage during peak and non-peak hours;
• Oversee stock control and ordering, main

• Progressed through multiple roles from Team Member to Assistant Manager, demonstrating consistent performance and leadership development;
• Support the day-to-day operations of a fast-paced environment, ensuring efficiency and high service standards;
• Manage and supervise teams, providing training, coaching, and ongoing performance feedback to improve team effectiveness;
• Lead staff training a

Progressed from Team Member to Assistant Manager, supporting day-to-day operations in a fast-paced environment and supervising teams with training, coaching, and performance feedback. Oversee stock control and inventory management, coordinate workflow and rota planning, ensure compliance with health, safety, and food hygiene standards, handle customer queries, and support management with reporting

Completed a Health and Safety Technician Level IV qualification (Segurança e Higiene do Trabalho) from 2012 to 2013.