Open to opportunities

Cristina Mo

@cristinamo

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Compassionate pharmacy and healthcare professional focused on patient care.

United Kingdom

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What I'm looking for

I seek a patient-focused role in pharmacy or healthcare where I can coordinate workflows, support dispensing, and collaborate with clinical teams to improve efficiency and continuity of care.

I am a dedicated health and social care professional with extensive experience in pharmacy operations, dispensing support, and frontline care roles. I have coordinated pharmacy workflows at an online compounded pharmacy, prioritised urgent prescriptions, managed stock levels, and liaised between pharmacy, laboratory, and customer support to ensure timely, accurate patient service.

I bring proven hands-on care experience from care homes and community roles, strong communication and teamwork, and a track record of improving process efficiency and patient well-being. I am committed to delivering compassionate, reliable support and enhancing accessibility and continuity of care through collaboration with healthcare professionals.

Experience

Work history, roles, and key accomplishments

Pharmacy Workflow Coordinator

Roseway Labs

May 2021 - Jan 2026 (4 years 8 months)

Oversaw pharmacy workflows in an online compounded pharmacy, prioritising urgent prescriptions and improving fulfillment timeliness and accuracy; liaised between pharmacy, laboratory, and customer support to resolve queries and maintain continuity of care.

Inventory Management Quality Assurance

Volunteer

Royal Voluntary Service

Jan 2021 - Apr 2021 (3 months)

Supported vulnerable individuals during COVID-19 by delivering groceries and essential supplies, ensuring timely access to daily items for those in self-isolation and maintaining wellbeing.

Communication Time Management

Care Assistant

Ashbrook Court Care Home

Feb 2016 - Jun 2016 (4 months)

Provided compassionate support to elderly residents including those with dementia, assisted with mobility and medication reminders, and communicated health changes to staff to improve resident wellbeing.

Personal Care Communication

Care Assistant

Origin Care

Oct 2015 - Jan 2016 (3 months)

Delivered compassionate care and companionship to individuals with spinal injuries, assisted with mobility and personal hygiene, and coordinated with medical staff to monitor health.

Mobility Personal Care client support Team Collaboration Empathy

Healthcare Assistant

Multiple Sclerosis Association

Jan 2014 - Aug 2015 (1 year 7 months)

Supported individuals with multiple sclerosis in daily tasks and appointments, facilitated daily living support, and improved accessibility solutions to promote client independence.

Communication

Healthcare Assistant Intern

Humanitas Hospital

Apr 2013 - Nov 2013 (7 months)

Gained hands-on experience in hospital and nursing home settings, supporting patient care, collaborating with multidisciplinary teams, and applying safeguarding and communication principles.

Patient Support Teamwork Communication Problem Solving