Chidinma Livina Ajuzie
@chidinmalivinaajuzie
Results-driven Virtual Assistant who streamlines operations and strengthens sales support through reliable, detail-first execution.
What I'm looking for
I’m a results-driven Virtual Assistant and Sales Support Specialist, focused on making work faster, clearer, and more measurable. I help businesses stay organized while also supporting their sales process. From managing emails and schedules, to generating leads, following up with prospects, and ensuring no opportunity is missed.
In my Executive Virtual Assistant role, I handled high-volume inbound communication, coordinated schedules and virtual meetings across multiple time zones, and resolved 100+ customer inquiries daily while maintaining a 95%+ satisfaction rating. I also documented recurring customer issues monthly to help improve services and reduce ticket volume.
Earlier, as a Sales Support Specialist, I supported the full lead-to-appointment workflow by researching, generating, and qualifying leads; managing consistent follow-ups; and scheduling appointments between clients and the sales team. I’m committed to helping businesses save time, stay organized, and convert opportunities into tangible results.
Experience
Work history, roles, and key accomplishments
Executive Virtual Assistant
Sweet Home Georgia
Jan 2024 - Jan 2026 (2 years)
Managed administrative support for multiple international clients, handling high-volume email correspondence and resolving 100+ customer inquiries daily via email and chat. Maintained a 95%+ satisfaction rating, scheduled meetings across time zones, and documented 20+ recurring customer issues monthly to support product improvements.
Sales Support Specialist
Xandria Consulting Inc
Apr 2021 - Nov 2023 (2 years 7 months)
Supported the full sales support workflow by researching, generating, and qualifying leads to maintain a steady pipeline of prospects. Managed follow-ups, scheduled appointments with the sales team, and maintained accurate customer records and sales data to improve response rates and conversion opportunities.
Education
Degrees, certifications, and relevant coursework
Instructor Home USA
Data and Technology
2025 - 2026
Completed a Data and Technology program from May 2025 to 2026.
University of Maryland
Certificate, Artificial Intelligence and Career Empowerment
2025 - 2025
Earned an Artificial Intelligence and Career Empowerment certificate in 2025.
Imo State University
Bachelor of Education (B.Ed), Education (Government)
2011 - 2016
Completed a B.Ed in Education (Government) at Imo State University from 2011 to 2016.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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