Chidinma Egwuonwu
@chidinmaegwuonwu
Detail-oriented Virtual Assistant with 8 years of experience.
What I'm looking for
As a tech-savvy Virtual Assistant with over 8 years of experience, I have honed my skills in supporting operations, client service, and digital systems, particularly within the real estate sector. My journey has equipped me with a robust understanding of CRM tools like Freedom Soft, Google Workspace, and Airtable, allowing me to effectively manage property lead pipelines and support acquisitions and dispositions.
In my recent role as a Real Estate Business Development Officer, I utilized Freedom Soft to manage seller and buyer lead data, ensuring timely follow-ups and updates on property statuses. My proactive approach to maintaining and updating internal SOPs has streamlined operations and enhanced team efficiency. I am passionate about leveraging technology to improve workflows and deliver exceptional client service, as demonstrated during my tenure at the British Council, where I supported test delivery operations and trained teams on secure document handling.
Experience
Work history, roles, and key accomplishments
Real Estate Business Development Officer
Remote
Jan 2023 - Present (2 years 8 months)
Managed seller/buyer lead data, tracked follow-ups, and updated property statuses using Freedom Soft. Assisted with document preparation for acquisitions and dispositions, and maintained internal SOPs and onboarding guides.
Customer Service & Exam Support Officer
British Council
Jan 2015 - Present (10 years 8 months)
Supported test delivery operations across multiple platforms and exam systems, and trained internal teams on secure document sharing and client data handling. Provided high-quality customer service to exam candidates via email, phone, and chat.
Education
Degrees, certifications, and relevant coursework
Michael Okpara University of Agriculture, Umudike
B.Agric. Agricultural Economics, Agricultural Economics
Obtained a Bachelor of Agriculture degree with a specialization in Agricultural Economics. Studied foundational concepts in agricultural production, resource management, and economic analysis.
University of Uyo
M.Sc. Agricultural Economics, Agricultural Economics
Completed a Master of Science degree in Agricultural Economics. Focused on advanced economic principles applied to agricultural systems and policies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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