At Gifted Stores.Ng, I assisted customers with enquiries, purchases, and order requests. I responded with accurate information and appropriate solutions.
I maintained customer records and followed up on enquiries in a timely way, while building positive customer relationships through courteous service.
As a Student Support Assistant at a Private Educational Institution, I responded to student and parent enquiries and resolved concerns through active listening and problem solving.
I studied Chinese Language Studies at Federal Polytechnic, OKO, and completed Dakins CSR Training. I also have Mandarin Chinese proficiency at HSK Level 4.
