At DentistFind, I handled 5,000+ support calls for U.S. and Canadian dental clients, retained 87% of at-risk accounts, and managed 100+ weekly touchpoints across email, chat, and video.
I've built SOPs, onboarding, scheduling, documentation, and client-record systems for growing teams, including creating 67+ documents that cut file retrieval time by 50%. I also support finance operations through accurate billing reconciliation, data entry, reporting, and confidential account management.

