Open to opportunities

Chiara Zappa

@chiarazappa

Recruiter Coordinator at Bet365, managing full-cycle hiring and engaging diverse candidates across recruitment channels.

Malta

Message

At Bet365 - Hillside (Sports) MP Limited, I manage full-cycle recruitment, from understanding hiring needs and opening campaigns to screening applications, coordinating interviews, and closing roles.

I attract and engage diverse candidates through multiple channels, conduct phone and video screenings, and communicate role expectations and company culture. I also work with internal and external stakeholders to support smooth hiring and onboarding.

At OPIT- Open Institute of Technology, I engaged prospective students and guided them through enrollment. I tracked leads in Zoho CRM and supported student recruitment, engagement, and retention through social media initiatives.

Experience

Work history, roles, and key accomplishments

Current

Recruiter Coordinator

Current

Bet365 - Hillside (Sports) MP Limited

Feb 2024 - Present (2 years 9 months)

Managed full-cycle recruitment from understanding hiring needs to closing roles. Attracted and engaged diverse candidates through multiple channels, and maintained strong communication with stakeholders to ensure smooth hiring and onboarding.

Recruitment Candidate Screening Interview Coordination Stakeholder Management Onboarding Hiring Analytics ATS Communication Skills

Junior International Student Recruiter

OPIT - Open Institute of Technology

Mar 2023 - Feb 2024 (11 months)

Engaged with prospective students through various channels, guiding them through enrollment. Promoted graduate and master programs, tracked leads using Zoho CRM, and collaborated with Marketing & Sales to achieve recruitment targets.

Student Recruitment Lead Management Zoho CRM Communication Skills Marketing Data Analysis Social Media

Customer Service Agent - Quality Department

Araymond Italiana

Apr 2022 - Feb 2023 (10 months)

Supported international customers and internal stakeholders by responding to inquiries and resolving issues related to production samples and quality control. Investigated and coordinated customer complaints, ensuring quick resolution and maintaining clear communication across global teams.

Customer Service Quality Control Complaint Resolution SAP Microsoft Tools Compliance 8D Reports

Bartender

Tre Merli S.M.C

Jul 2020 - Sep 2020 (2 months)

Assessed customer preferences by taking orders and serving snacks and drinks. Organized bar inventory and performed opening and closing duties, including printing sales reports and using POS.

Customer Service POS Inventory Management Sales Reporting

Au Pair - Babysitter

Family

Sep 2018 - Aug 2019 (11 months)

Applied positive behavior management techniques to enhance social interactions and emotional connection. Provided leadership in decision-making, setting boundaries, and tutoring two boys, balancing play, learning, and routine.

Childcare Behavior Management Tutoring Leadership Communication Skills