Chiamaka Okpala

I am a detail-oriented and highly organized Virtual Assistant with over 3 years of experience providing exceptional administrative, scheduling, and customer support to busy professionals and businesses. My proficiency in managing calendars, email correspondence, and data entry has allowed me to maintain a 98% client satisfaction rate. I excel in using tools such as Asana, Trello, Microsoft Office, Google Workspace, Zendesk, Slack, Calendly, and HubSpot to streamline workflows and enhance productivity.

In my current role at BrightPath Solutions LLC, I manage calendars and schedule appointments for more than 10 clients, successfully reducing scheduling conflicts by 30%. Previously, as an Administrative & Customer Support Assistant at Peak Performance Consulting LLC, I supported a team of 15 executives and implemented a new digital filing system that saved 10 hours per week. My commitment to problem-solving and adapting to diverse client needs has consistently resulted in positive feedback and high satisfaction rates.