Chiamaka Okpala
@chiamakaokpala
Detail-oriented virtual assistant with 3+ years of experience.
What I'm looking for
I am a detail-oriented and highly organized Virtual Assistant with over 3 years of experience providing exceptional administrative, scheduling, and customer support to busy professionals and businesses. My proficiency in managing calendars, email correspondence, and data entry has allowed me to maintain a 98% client satisfaction rate. I excel in using tools such as Asana, Trello, Microsoft Office, Google Workspace, Zendesk, Slack, Calendly, and HubSpot to streamline workflows and enhance productivity.
In my current role at BrightPath Solutions LLC, I manage calendars and schedule appointments for more than 10 clients, successfully reducing scheduling conflicts by 30%. Previously, as an Administrative & Customer Support Assistant at Peak Performance Consulting LLC, I supported a team of 15 executives and implemented a new digital filing system that saved 10 hours per week. My commitment to problem-solving and adapting to diverse client needs has consistently resulted in positive feedback and high satisfaction rates.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
BrightPath Solutions LLC
Jan 2024 - Present (1 year 4 months)
As a Virtual Assistant, managed calendars and scheduled appointments for over 10 clients, reducing scheduling conflicts by 30%. Handled email correspondence with a 95% response accuracy rate, responding to over 50 emails daily.
Administrative & Customer Support Assistant
Peak Performance Consulting LLC
Feb 2022 - Feb 2023 (1 year)
Supported a team of 15 executives with scheduling, travel arrangements, and document preparation. Implemented a digital filing system that saved 10 hours per week and responded to customer inquiries via phone and email, achieving a 90% positive feedback rating.
Education
Degrees, certifications, and relevant coursework
Unknown University
Bachelor of Science, Microbiology
2016 -
Bachelor of Science in Microbiology.
Availability
Location
Authorized to work in
Job categories
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