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Chiamaka Okpala

@chiamakaokpala

Detail-oriented virtual assistant with 3+ years of experience.

Nigeria

What I'm looking for

I am looking for a role that allows me to leverage my organizational skills and enhance client satisfaction in a dynamic environment.

I am a detail-oriented and highly organized Virtual Assistant with over 3 years of experience providing exceptional administrative, scheduling, and customer support to busy professionals and businesses. My proficiency in managing calendars, email correspondence, and data entry has allowed me to maintain a 98% client satisfaction rate. I excel in using tools such as Asana, Trello, Microsoft Office, Google Workspace, Zendesk, Slack, Calendly, and HubSpot to streamline workflows and enhance productivity.

In my current role at BrightPath Solutions LLC, I manage calendars and schedule appointments for more than 10 clients, successfully reducing scheduling conflicts by 30%. Previously, as an Administrative & Customer Support Assistant at Peak Performance Consulting LLC, I supported a team of 15 executives and implemented a new digital filing system that saved 10 hours per week. My commitment to problem-solving and adapting to diverse client needs has consistently resulted in positive feedback and high satisfaction rates.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

UU

Unknown University

Bachelor of Science, Microbiology

2016 -

Bachelor of Science in Microbiology.

Tech stack

Software and tools used professionally

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