Open to opportunities

Sharon Osadebe

@sharonosadebe

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Detail-oriented Administrative Virtual Assistant with 2+ years of experience.

Nigeria

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What I'm looking for

I am looking for a role that values clear communication and offers opportunities for growth in a supportive team environment.

I am a detail-oriented Administrative Virtual Assistant with over two years of experience providing high-impact virtual support in administrative operations, email and calendar management, customer service, and data entry. My expertise lies in optimizing workflows, reducing response times, and supporting decision-making through organized and accurate information management.

Throughout my career, I have been recognized for my clear communication, multitasking abilities, and consistent delivery of quality results in remote work environments. I have a proven track record of improving customer satisfaction rates and making daily operations smoother by effectively organizing tasks and utilizing helpful digital tools. My recent role at Human Resource Organisation involved optimizing executive workflows and enhancing appointment efficiency by 25% through proactive management.

Experience

Work history, roles, and key accomplishments

Current

Administrative Virtual Assistant

Current

Human Resource Organisation

May 2025 - Present (1 month)

Optimized executive workflows through proactive email and calendar management, presentation preparation, and high-volume data entry. Managed executive calendars and organized schedules, improving appointment efficiency by 25%.

Calendar Management Data Entry Workflow Optimization

Customer Support Representative

Human Resource Organisation

Jan 2022 - Jul 2025 (3 years 6 months)

Provided first-line customer support across multiple platforms, responding to an average of 30+ client inquiries daily across email, phone, and live chat platforms. Maintained a 94% customer satisfaction rating by resolving issues quickly and professionally.

Customer Support Email Support Phone Support Live Chat Customer Satisfaction

Administrative Virtual Assistant

BrightPath Digital

Oct 2023 - Jan 2024 (3 months)

Provided administrative support to a remote marketing team, helping streamline communication, manage data, and assist with onboarding tasks. Organized shared Google Drive folders and maintained up to date documentation.

Administrative Support Data Management Onboarding Google Drive

Education

Degrees, certifications, and relevant coursework

Edo University, Iyamho

Bachelor of Law (LLB), Law

Studied the fundamentals of law, gaining a comprehensive understanding of legal principles and practices. Developed strong analytical and research skills essential for legal professions.

ALX Africa

Certification, Virtual Assistant Training

Completed a comprehensive training program focused on virtual assistant skills and administrative support. Gained expertise in optimizing workflows, managing communications, and utilizing digital tools for remote work.