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Chiamaka Nwosu

@chiamakanwosu

Administrative assistant and customer support specialist delivering fast, accurate inbox management and reliable client service.

Nigeria
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What I'm looking for

I’m looking for a role where I can support customers and teams with fast inbox management, CRM-driven follow-ups, accurate documentation, and scheduling/travel coordination—ideally in a fast-paced environment that values clear communication and measurable results.

I’m an Administrative Assistant and Virtual Assistant–minded professional who delivers dependable admin support and customer resolution. With over two years’ experience, I’m focused on speed, accuracy, and clear communication—so clients and teams get answers fast.

At Chaman Law Firm, I improved inbox and message management with a 100% response rate within 12 hours, maintained 98% accuracy when drafting and processing documents, and coordinated 100+ client and internal meetings. I also used Trello and detailed project charters to delegate tasks and drive execution, while planning travel itineraries to support executive efficiency.

Earlier roles sharpened my customer and executive support skills: at Brisk Errands I resolved 90% of complaints within 24 hours and reduced work hours by 15 hours per week. As an Executive Assistant at De Kings Media Group, I automated common email responses via Gmail and improved scheduling with tools like Asana and Zoom—supporting smoother workflows and better outcomes.

Experience

Work history, roles, and key accomplishments

CF

Administrative Assistant

Chaman Law Firm

Aug 2024 - Feb 2025 (6 months)

Improved inbox and message management, achieving a 100% response rate within 12 hours to support client satisfaction. Drafted and processed legal documents with 98% accuracy, and coordinated 100+ client and internal meetings through proactive scheduling and follow-ups.

Education

Degrees, certifications, and relevant coursework

Nnamdi Azikiwe University logoNU

Nnamdi Azikiwe University

Bachelor of Laws (LL.B), Law

2019 - 2024

Earned a Bachelor of Laws (LL.B) from Nnamdi Azikiwe University (2019–2024).

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