Chinonyerem Okoroanyanwu
@chinonyeremokoroanya
Detail-oriented administrative professional with a background in law.
What I'm looking for
I am a highly motivated and detail-oriented professional with a strong background in law and proven administrative skills. My experience includes managing schedules, organizing meetings, and maintaining document systems, all while communicating with professionalism. I am committed to delivering high-quality support and prioritizing tasks effectively to contribute to organizational success.
In my role as an Administrative Assistant at Chaman Law Firm, I managed front desk operations and welcomed over 50 clients weekly. I successfully increased client satisfaction by 17% through prompt responses to inquiries and improved document organization, which enhanced retrieval time by 32%. My ability to coordinate meetings ensured that clients arrived on time 95% of the time, demonstrating my strong organizational skills.
Additionally, my experience as a Customer Service Representative allowed me to maintain high levels of customer service while meeting established quality metrics. I have also gained valuable insights during my time as a Legal Extern at the Lagos State Lands Bureau, where I assisted in managing inquiries and organizing land documents, reducing processing delays by 13%. I am eager to leverage my skills and experiences in a dynamic work environment.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Chaman Law Firm
Apr 2024 - Nov 2024 (7 months)
Handled customer inquiries and updates regarding ongoing cases. Identified root causes of issues and provided timely resolutions. Maintained high customer service levels by meeting established quality metrics.
Administrative Assistant
Chaman Law Firm
Apr 2024 - Nov 2024 (7 months)
Managed front desk operations, welcoming over 50 clients weekly and ensuring smooth appointment scheduling. Increased client satisfaction by 17% through prompt responses to inquiries. Improved document organization, enhancing retrieval time by 32%.
Legal Extern
Lagos State Lands Bureau
May 2023 - Jun 2023 (1 month)
Assisted in managing the front desk and responding to over 30 inquiries daily. Organized land documents, reducing processing delays by 13%. Scheduled team meetings to improve response times to client requests.
Education
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Chinonyerem hasn't added their education
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