At American Senior Communities, I reconcile census and cash entries across five medical facilities and post third-party insurance payments to resident accounts.
I submit co-insurance claims, review insurance aging, and follow up on outstanding claims. I also navigate clearinghouses to monitor claims and support billing and month-end processing.
At Infocision Management Corporation, I supported customers and partners with technical and account issues. I tracked and resolved cases using Salesforce and provided support by phone, email, and Intercom chat.
As a Software Developer Intern at The Summit, I built a Visual Basic program to generate Word and Excel documents and created a JavaScript tool to extract solar energy data and generate XML graphs.

