Cheyenne Humphrey

Works in the IT department supporting over 400 dental offices, helping doctors and office managers optimize scheduling and software templates, fixing glitches in Denticon, and assisting new practices with system setup. Handles data entry with attention to detail for private patient information.

Led front office operations for two locations, presenting treatment plans to 15-30 patients daily, explaining insurance benefits, and maximizing patient benefits. Managed check-in/out, insurance verification, claims submission, and end-of-day reports using Open Dental.

Managed front desk staff and daily operations for two orthodontic locations, overseeing billing, insurance, contracts, and patient dismissals. Handled end-of-day preparation and ensured smooth scheduling for over 120 patients daily.

Served as receptionist and treatment coordinator, taking impressions, making night guards, and presenting fees to patients. Managed multiple tasks in a dental office setting.

Oversaw lab cases to ensure safety and sanitization procedures, managed phones, and processed crown and bridge impressions from hundreds of doctors. Learned behind-the-scenes operations of a dental/ortho lab.

Managed a two-doctor, three-hygienist office with six phone lines, and assisted as a floater with room setup, cleaning, sterilizing instruments, taking impressions, and making night guards.

Answered phones for various businesses, took and relayed messages via phone or fax, and responded to burglary and fire alarms.